She used to come to Dr. Owens because the level of care and service that I have received here for almost over 10 years has been exceptional. I feel that I’m valued as a patient. You know, you personally feel like it’s a lot of family values, the office makes you feel like you’re in a large city, you feel like you’re in a local dentist office, that we’re not with receptionists but all the dental hygienists knowing my name. They’ve made me feel welcomed and remembered. They always remember my name or something that we talked about the last time I was in. The atmosphere is very relaxed. They make you feel really comfortable, they make you feel like a friend. Everything is always kind of fun here, it’s professional but it’s also fun and very calming. I always feel extremely comfortable here. Fundamentally you forget you’re at the dentist you know everybody they give you a sense that they know you. Always happy to see you and we come in the back for your examination of procedure. They treat you like an individual and it’s always very professional and very relaxed you know, are you okay, can I get you anything. They would ask if you are comfortable, is there anything I can get you. Everyone always asks if you need anything, can I help you with anything, and to me that’s very important. Dr. Owens and his team have explained all the procedures thoroughly to me which is aided in me being very comfortable. I have some unique dental problems and Dr. Owens approached me very cautiously but you know annoyingly about it you know I knew by myself so I really appreciate that and never pushed anything which I thought was very impressive. Everybody knows me and addresses me by name and they make me feel comfortable in the front office they’ve boys taking care of the billing. Everybody is aware of what’s going on and they work well together and always enjoy coming in here. My name is Lynn, my name is Valerie, I’m a certified public accountant, I’m a retired teacher of 23 years, I’m a massage therapist and a graphic designer, I’m a patient of Dr. Owens, and I am a patient of Dr. Owens, and I’m a patient of Dr. Owens and always will be.